FAQs

Our chappals are handcrafted using high-quality leather, ensuring durability, comfort, and traditional craftsmanship with a modern touch.

Our chappals are made in Pakistan by skilled artisans who specialize in traditional footwear.

No, currently we are not offering customization options for size, colour, and design.

You can order directly through our website, WhatsApp, or social media pages.

 We accept Cash on Delivery (COD), bank transfers, and mobile wallets like Jazz Cash and Easy paisa.

Orders can be modified or cancelled within 24 hours of placement. Once shipped, cancellations are not possible.

Please refer to our size chart on the website. If you’re unsure, contact us for guidance.

Our chappals are designed for a comfortable fit, but we can customize sizes for special requests.

Yes, we deliver all over Pakistan.

Standard delivery takes 5-6 business days, depending on your location.

No, we don’t offer international shipping.

We accept exchanges within 7 days of delivery for unworn and undamaged items. Returns are only accepted in case of defects.

The customer is responsible for return shipping unless the product is defective or incorrect.

Keep them dry, clean with a soft cloth, and use leather polish occasionally to maintain their shine.

Our chappals are made from genuine leather, which is not waterproof. Avoid prolonged exposure to water.

You can reach us via WhatsApp, email, or our social media pages for assistance.

Currently, we operate online, but stay tuned for updates on retail locations.